Reference

How lemon88 Handles Your Personal Information

This policy explains exactly what data we collect when you open an account, make a deposit through DANA, OVO or GoPay, and use our lobby — and how we keep that information safe.

Account data protectionWallet info handled securelyYour rights, clearly statedNo data sold to third partiesContact us to request changes

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We take concrete steps to protect your personal information at every stage — from account creation through to each wallet transaction. Here is how each area works in practice.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your deposit method — for example, whether you last used DANA or GoPay. You can manage cookie preferences in your browser settings at any time.

Account Security Practices

Each login triggers an OTP sent to your registered phone number, adding a verification step before access is granted. We flag unusual login attempts — such as a new device or a different region — and may temporarily hold the session until you confirm identity.

Data Retention Policy

Account and transaction records are kept for the period required under applicable law. Once that period passes and your account is closed, we delete or anonymise your personal data in line with our internal retention schedule.

Who We Share Data With

We share transaction data only with the payment processors that handle your DANA, OVO or GoPay deposits — strictly to complete the transaction. We do not sell your data or share it with advertisers.

What We Collect and Why We Need It

lemon88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, email address, phone number and date of birth. When you fund your account through DANA, OVO or GoPay, we also record transaction references and wallet identifiers to process

1
and verify each deposit correctly. We do not store your full e-wallet credentials or PINs at any point. We collect device and session data — such as your IP address, browser type and mobile operating system — to keep your account secure and detect unusual access
2
patterns. Players in Semarang and elsewhere in Indonesia access the same secure session framework each time they log in. Usage data, including which games you open and how long you play, helps us improve the lobby experience and meet any applicable reporting obligations under local law.
3
We keep your data only for as long as it is needed for the purpose it was collected, or as required by law. You may contact our support team at any time to ask what data we hold about you, to request a correction, or to
4
ask us to delete your account data where that is permitted under applicable regulations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to update your account details, or need to submit a data deletion request, our support team handles these directly. Use the channel that works for you — live chat inside your account, email, or our dedicated support line. We aim to respond to all privacy-related requests within a reasonable timeframe as required by applicable regulations.

Common Questions About Your Data and Rights

These are the questions we hear most often about how we handle personal information. Each answer is specific to how lemon88 operates — not generic policy language.

We collect your name, email, phone number and date of birth at registration. When you deposit via DANA, OVO or GoPay, we also log the transaction reference and wallet identifier to verify the payment.

No. We never store your e-wallet PIN or full login credentials. Only the transaction reference and wallet ID generated by the payment processor are recorded on our side.

Send a request via live chat inside your account or by email with your registered phone number. We will identify your record and provide a summary of stored data within the timeframe applicable regulations require.

Yes. Submit a deletion request through live chat or email. We will process it in line with applicable law — some records may be retained for a legally required period before full deletion is completed.

We do not sell or share your data with advertisers. Transaction data is shared only with the payment processors — DANA, OVO, GoPay — strictly to complete or verify your deposit or withdrawal.

Functional cookies keep your session active and remember your preferred deposit method. You can block or clear cookies in your browser, but some account features may not work correctly without session cookies enabled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountlemon88 Login InfoVolleyball Match Bet

How lemon88 Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookies and Session Tracking

Account Security Practices

Data Retention Policy

Who We Share Data With

Reach Us About Your Privacy Rights

Common Questions About Your Data and Rights

01 What personal data does lemon88 collect when I open an account?

02 Does lemon88 store my DANA, OVO or GoPay PIN or full wallet credentials?

03 How can I request a copy of the data lemon88 holds about me?

04 Can I ask lemon88 to delete my account and personal data?

05 Does lemon88 share my data with third parties for advertising?

06 How do cookies affect my account and can I turn them off?

Privacy Policy

Related pages

Related pages